These terms and conditions, and any Contract between us, are only in the English language. To use this simply download the Hermes app, set up an account and update your safe place in the “My Place” section of the app, you can also add your preferred neighbour for if you don’t have a safe place. If We have to contact you, We will do so by in writing or telephone, using the contact details you provided to us in your order, unless you have asked us to contact you by any other means. 1. Will I be charged export fees to send an item back from Europe to the UK? Delivery of your order will be complete when We deliver the Products to the address you gave us and the Products will be your responsibility from that time. Clearpay Customer inquiries will be addressed by the Customer Support team Further details of the periods for which we retain data are available on request. However, for some items, once it's gone, it's gone. We assume no responsibility for the content of websites linked on our site. If you don't have your order number with you, grab it by logging into your account here and heading to the 'Order History' section. We use strictly necessary cookies. We do not guarantee the security or confidentiality of any electronic communications. Acheter abordables styles de chemises pour hommes, jeans, manteaux de chaussures et bien plus encore ! You have the right to obtain a digital copy of your personal data or request the transfer of your personal data to another company. Please see further information in the section entitled ‘Marketing preferences, adverts and cookies’. What do shoppers at BoohooMan have to say about their clothing range? If you are not satisfied with how we have handled any complaint, you may wish to request that the complaint be referred for alternative dispute resolution (where an independent body considers the facts of the dispute and seeks to resolve it without you having to go to court). We’re based in the UK and send orders to Europe via road or ferry which means your parcel may need to travel through other countries before being delivered to you. For example, we use tools such as Google Analytics to analyse Google's interest-based advertising data and/or third-party audience data (such as age, marital status, life event, gender and interests) to target and improve our marketing campaigns, marketing strategies and website content. If you have any complaints these should be addressed in writing to boohooMAN by email to We’re really sorry to hear that you’ve received an item that’s not in perfect condition. 5. You may only purchase Products from us if: a) you are legally capable of entering into a binding contract with us (for example, in England and Wales you must be at least 18 years old); b) you are an authorized user of the credit or debit card or payment account (i.e. This privacy notice describes the personal data we are collecting about you and how it is used. Why can't I find an item that was advertised? All rights reserved. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. We may send you marketing communications and promotional offers: We may use your Identity, Contact, Technical, Transactional, Usage, Profile Data and Marketing and Communications Data to form a view on what we think you may like, or what may be of interest to you, and to send you details of products and offers which may be relevant for you. We cannot replace lost or stolen Online Gift Certificates. automatically applied at checkout when selecting the next day or standard delivery options, this you have changed your mind. Find out more. They allow features like accessing secure areas, e-billing and creating baskets. If you wish to apply a voucher code to your order, you must enter the relevant code during the online checkout process. With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. Promotion codes are territory specific, remain our property, are non-transferable and are not valid for the purchase of gift cards or gift vouchers. Découvrez une collection de vêtements pour hommes et les dernières tendances de la mode pour hommes sur This info may be used to deliver adverts on third party websites. We may, from time to time, if We consider it appropriate, moderate any interactive service provided on our site. We shall have no liability for your inability to connect to or to access our site which may result from any faults, errors or problems relating to your PC hardware, software, network or security, or your Internet service provider or any other similar problem. If you still can’t see it, please get in touch on the 'Contact Us' form. Make sure you have Apple Pay set up on your device. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet. I tried to contact boohooman through their customer service mail. We’re based in the UK and due to leaving the European Union any orders being sent to Europe may need to pass customs checks (These checks may not always take place in the country that your parcel is being shipped to). You are responsible for making all arrangements necessary for you to have access to our site. depends on your card issuer). Your code will be activated after 30 minutes from the drop-off time. • contain any advertising or promote any goods or services or links to other websites. Log in your Account, select "addresses" and you can either add a new one or edit an existing one.Unfortunately we are unable to amend the delivery address on an order which has already been placed. To use data analytics to: improve our website, products, services, marketing, customer relationships and experiences; and for market research, statistical and survey purposes. If We have to contact you, We will do so by in writing or telephone, using the contact details you provided to us in your order, unless you have asked us to contact you by any other means. Please wait until you’ve spoken to our Customer Care team before you return anything so we can make sure we get the correct item to you as quickly as possible. Please note: the parcel will not arrive with you next day, but will arrive at the BFPO sorting office the next day to be dispatched from there accordingly. • Your code could’ve expired as we run offers for a limited time. Pay nothing extra. If We end the Contract in any of the situations set out in clause 13.1, We will refund any money you have paid in advance for the Products We have not provided but We may deduct or charge you reasonable compensation for the costs We will incur as a result of your breaking the Contract. I don't have the invoice from my parcel, can I return? If you've waited more than 28 days with no email from us, please get in touch by going to the 'Contact Us' tab on this page. As in, never. We’ll be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Voice your opinion today and hear what 2821 customers have already said. You'll no longer receive a delivery note in your parcel. This is nothing to worry about and we will aim to have your parcel delivered before the expected delivery date. You may access most areas of our site without registering your details with us, but certain areas of our site will only be open to you if you register with us. They track if you’ve visited via one of our affiliate sites so we can manage our affiliate networks. However, please note that any of the content on our site may be out of date at any given time, and We are under no obligation to update it. Customer Support is delivered on weekdays from 08:00hrs to 19:30hrs AEST and Saturdays from 09:00hrs to 17:00hrs AEST. Tell us what you are returning and why. As an added privacy measure, you can also use the . We will not be liable or responsible if you break any such law; and.

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